Privacy Policy

Last updated: January 2025

1. Information We Collect

Account Information

When you register, we collect your name, email address, password, and role (Client or Talent).

Profile Information

Talents may provide additional information including bio, skills, experience, hourly rate, location, portfolio items, and resume.

Usage Data

We collect information about how you use the Platform, including projects viewed, bids placed, messages sent, and pages visited.

Communications

We store messages sent through the Platform between users.

2. How We Use Your Information

  • Provide and maintain the Platform
  • Match Talents with relevant Projects
  • Process transactions and commissions
  • Send notifications about activity on the Platform
  • Improve our services and AI matching algorithms
  • Comply with legal obligations

3. Data Sharing

We share information only as necessary:

  • Profile information is visible to other users as part of the marketplace
  • Messages are shared between conversation participants
  • We do not sell your personal data to third parties
  • We may disclose information if required by law

4. Data Retention

We retain your information for as long as your account is active. After account deletion, we retain limited data for legal and tax purposes as required by law.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Export your data in a portable format

6. Cookies

We use essential cookies for authentication and session management. See our Cookie Policy for details.

7. Security

We implement reasonable security measures including encryption in transit (HTTPS), CSRF protection, and secure password hashing. No method of transmission is 100% secure.

8. Third-Party Services

The Platform may integrate with LinkedIn for OAuth authentication. LinkedIn's privacy policy applies to data collected during that process.

9. Children's Privacy

The Platform is not intended for users under 18. We do not knowingly collect data from minors.

10. International Data Transfers

Your data may be processed in any country where we or our service providers operate. By using the Platform, you consent to such transfers.

11. Contact

For privacy inquiries, contact us at privacy@sinosupport.com.